The work I pour myself into and most love doing; from marketing strategy, advocacy and evangelism, resourcing, and roadmapping, to project management, leading, art directing, and rolling up my sleeves.

  • Full Site Redesign & Design System

    A full site redesign with headless CMS migration (3K+ pages). Involving creating a Figma/React design system of components, redesigning 20+ page templates, and the required content modeling, QA, and implementation plans.

  • Storytelling Is Design

    I gave a talk about storytelling and how narrative development aligns with design work.

    (Tip: view in presentation mode with speaker notes!)

  • Content Strategy Audit & Rebrand

    Designing and building out the resources needed to merge our sites and take our brand to the next phase.

  • Prospect Journey Mapping

    Auditing and optimizing the Goto.com funnel and increasing landing page conversions through user-centered content touchpoint mapping.

  • Trial and Purchase Flow Optimization

    Reducing friction, de-bloating codebase, creating re-marketing opportunities, and enhancing usability for Grasshopper prospects.

  • Campaign Landing Pages

    I created a process and system for building new campaign landing pages that convert at >10-30%, a 500% increase.

  • Page Designs

    Select page designs from the Toast website.

  • Grasshopper Homepage Redesign

    Positioning the Grasshopper products, connecting with prospects, and communicating the product’s core value on the homepage – and ensuring it performed.

  • Conversion Rate Optimization (CRO)

    Redesign projects that improve MEL and MQL conversion site wide, from the homepage (+7%), request demo page (+6%), gated resource pages (+25%), pricing page (+8-18%), and SEM landing pages (+4-8%).